Privacy & Cookies Policy
Overview
TaskRunner is committed to protecting your privacy. TaskRunner, provide the services and content available on www. taskrunner.co.uk (together or individually referred to as “the site”) and are committed to protecting and respecting your privacy.
This policy (together with the terms of use and any other documents referred to in it) sets out the basis on which any personal data TaskRunner collects from Users, or that Users provide to TaskRunner, will be processed. Please read the following carefully to understand TaskRunner’s views and practices regarding your personal data and how it will be treated.
TaskRunner is responsible for the processing of the personal information you provide us and is registered with the ICO (Information Commissioners Office) in the UK under the General Data Protection Regulation. Our registration number is …..
Information Collected
In order to provide the highest level of service we will ask for certain personal information, this may be online or otherwise. When accessing our website, we may also collect information about the devices you are using or ask a third party to do so on our behalf.
We only collect information that is pertinent to the service we provide and will retain this information for only as long as is needed.
Information will be retained for legitimate business activities, statutory or legal obligations or for auditing and regulatory purposes.
Where required in line with the services we provide, we may pass your details on to third parties. We do this on the understanding that they treat your information as confidential and only use it for the purpose for which it has been supplied.
Your personal information will be held securely on our system throughout our relationship with you, using a variety of systems and controls to protect your data from being used or disclosed in any way it shouldn’t. This information will include data provided by you or others and may be provided in many ways including but not limited to:
• Information provided in applications, emails and letter, telephone calls and conversations held face to face. Also, information may be acquired from completing forms on our website, customer surveys, questionnaires, competitions and promotions and through use of our company website or during financial reviews.
• Details of User’s visits to the site including, but not limited to, the referrer page, the pages of the site accessed, traffic data, location data, web logs and other communication data, along with the time of these events.
• Information received from third parties such as credit reference agencies, mortgage lenders and insurance companies, social networking and comparison sites or fraud prevention agencies.
When making an enquiry with us we will ask you to provide some initial contact details. These may include your name, address history, contact telephone number and email address.
If you advise us of a change to your personal information we will update the records on our database. It is however, your responsibility to provide any other party where you may have opened an account or policy.
If you apply for a product through TaskRunner, we may ask you for your bank details. Where a payment is required for costs such as valuations, we may ask for credit or debit card details. We commit to destroying this information as soon as any payment has been made. We do not retain details of debit or credit cards.
When providing information about a third party such as in a joint application you should ensure you have their permission. We will store their information as described in this privacy notice.
We reserve the right to retain data for longer where we believe it’s in our legitimate interests to do so. In any case, in most instances we will not keep your personal data for longer than 6 years after our relationship with you has ended. We do however reserve the right to retain your information for up to 15 years after our relationship has ended.
Use of Our Website
Any data gathered via our website www. taskrunner.co.uk is owned solely by TaskRunner and will only be utilised for the purposes described in this policy. All data is stored on servers in the UK. When visiting our website or using our online service, certain data is collected automatically. This includes but is not limited to:
• How you connect to the internet, including your IP address.
• How you use our site such as screen resolution and browser data stored on your advice, such as cookies. A cookie is a text-only string of data that is entered into the cookie file or ‘memory’ of the browser on your computer. It will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies help TaskRunner to improve the site and to deliver a better and more personalised service.
• Information about the device software and internet browser used.
• Location data such as the area of the IP address used when accessing our online services.
This information enables us to estimate audience size and usage patterns, recognise you when you return to the site and remember aspects of site subscription information and facilitate site enabled communication services. In order to maintain and improve our level of customer service we may monitor or record our phone calls with you. This is not only used for training purposes but also helps detect and prevent fraud.
Changes to This Privacy Policy
Due to the rapidly evolving technologies and capabilities on the internet TaskRunner may need to change this privacy policy over time.
TaskRunner may revise these terms of use at any time for security, legal, best practice or regulatory reasons by amending this page.
TaskRunner will not use this right to make substantial changes to the terms to your detriment, without giving you a chance to agree.
You are expected to check this page from time to time to take notice of any changes TaskRunner made, as they are binding on you, however data taken before any changes will not be affected without your individual permission.
This Privacy Policy was last updated on 1st April 2023
